Standard/Dip-treated products carry guarantee against rot.
Anti-rot protection guards against fungal decay and insect attack. The guarantee does not cover movement, warping or splitting of timber products over time
Any warranty offered is only valid for goods within the United Kingdom
All products sold are for domestic use only unless otherwise stated in the description and/or product pages
This warranty applies to products purchased after September 2014.
The product build instructions which are supplied with each building should be adhered to comply with the conditions of the guarantee
If any part of pre-treated timber is cut, notched or drilled then an approved cut-end treatment should be applied to comply with the conditions of the guarantee
A suitable timber treatment should be applied at the time of first build and then applied every 12 months to maintain the appearance of the timber and to comply with the conditions of the guarantee. The application and/or mixing guidelines provided by the manufacturer of the timber treatment should be followed
If the building has been customised or modified in any way
The person claiming is not the original purchaser of the building
The building has not been treated annually or as per the treatment manufacturers
The building has not been erected on a suitable sized flat, solid level concrete / slab base or placed on pressure treated bearers
The building has not been erected, fitted or installed correctly.
The building is or has been placed within 2 feet (60cm) of any obstruction (walls, tress, fences etc) which can allow moisture to penetrate the timber
Wood is a natural product and susceptible to changes in the external environment. Extremes of temperature or weather conditions will cause a reaction in the timber. Sawn timber and machine-rounded items in particular, may split. This will not affect the structural strength of the wood or the product guarantee
These terms and conditions do not affect your statutory rights.